Website hosting in Roanoke - is your host a reseller?

There are two types of hosting companies, true web hosts and hosting resellers. Sometimes a reseller's hosting service is good enough and transparent enough that you will never know the difference, but it is always a gamble, especially if you don't know how many times that hosting has been resold. Nobody likes to find out that they're the last chain in a 10 company link!

A web hosting reseller will purchase server space and resources from either a true host or another reseller. Every link in the reseller chain adds additional delays in customer service requests and increases the chance of downtime or software issues.

Even in the best case scenario when a reseller is purchasing from a top level host, things can go terribly wrong. Virtual Private Servers are a buzz word in todays hosting world, and resellers are often able to receive completely transparent hosting web services through the magic of VPS software. These are not traditional shared hosting environments, so resellers on these plans are often more secure than other resellers. Even so, many top level "mega-hosts" are known for cramming far too many virtual servers on a physical server. This leads to slower page loads, longer email queues, and frequent service disruption.

A true web host owns and operates their own web servers. Installation of the operating system and all software updates are handled directly by this host, whether they are colocated in a secure datacenter or operated onsite. When your host operates their own server, this increases the speed of customer service response and ensures that you have access to the people that keep the server chugging along smoothly on a daily basis.

Tech Squared, Inc. is proud to be one of the few true web hosts in Roanoke, Virginia. Our servers are colocated securely at a major ISP and we maintain all software updates and technical support ourselves. This level of hosting is far, far more expensive than purchasing a reseller plan from a mega-host, but it allows us to offer a higher quality hosting service that is more reliable and supported by local companies, and we do it at competitive prices!

If you would like to find out if your web site is hosted by a reseller, call us and we'll be happy to find out whether you are paying for resold hosting or are on a dedication connection. 540-767-TECH (8324).